Terms and Conditions
Terms and Conditions
Effective Date: 25/11/2023
Welcome to LUXE Skin & Hair! These Terms and Conditions ("Terms") govern the use of our website and the purchase of products from [LUXE Skin&Hair], including all of our goods for sale (the "Products"). By using our website or purchasing Products, you agree to these Terms, so please read them carefully before making a purchase.
1. Acceptance of Terms
By accessing and using https://luxeskinandhair.com/ ("Site"), you agree to comply with and be bound by these Terms and any applicable laws and regulations. If you do not agree to these Terms, please do not use this Site or make any purchases.
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. It is your responsibility to review these Terms periodically.
2. Products and Availability
We strive to ensure that the Products listed on our Site are accurately described. However, we do not guarantee that the descriptions, pricing, or availability of Products are error-free or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Product availability is subject to change. If a Product you order is unavailable, we will notify you as soon as possible and offer alternatives or a full refund.
3. Ordering and Payment
When you place an order on our Site, you are making an offer to purchase the Products in your shopping cart. Your order is not confirmed until we have processed your payment and sent you an order confirmation. We reserve the right to refuse or cancel orders at our discretion, including in cases where:
- The product is out of stock or unavailable
- There are errors in pricing or product details
- Fraudulent activity is suspected
All payments must be made using one of the accepted payment methods listed on the Site. You agree to provide accurate and complete payment details when making a purchase.
4. Pricing and Shipping
All prices listed on the Site are in [AUD, CAD, USD, EURO, GBP or other local currency] and include applicable taxes unless otherwise stated. Shipping costs will be calculated at checkout based on your location and the shipping method selected.
We strive to offer accurate shipping times, but delivery dates are estimates only. Delays may occur due to factors beyond our control. We are not responsible for any delays caused by shipping carriers.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied with your Products, you may return them within 14 days of receipt for a refund or exchange, subject to the following conditions:
- Products must be unused, in original packaging, and in resalable condition.
- To initiate a return, please contact our customer service team at [Insert Contact Info] for instructions.
- Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds will be processed to the original payment method after the return is received and inspected. Please note that certain items, such as opened or used personal care products, may not be eligible for return.
6. Product Warranties
Our Products are covered by a 6 month warranty. If you experience any issues with your epilator or LED face mask under normal use, please contact us at csupportluxe@gmail.com for assistance. Warranties do not cover damage caused by misuse, accidents, or improper handling.
7. Intellectual Property
All content on this Site, including images, text, logos, graphics, and product descriptions, is the property of LUXE Skin & Hair and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without express permission from us.
8. Limitation of Liability
To the maximum extent permitted by law, LUXE Skin & Hair shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Products, including but not limited to loss of profits, data, or business opportunities.
Our liability for any claim related to a Product purchase will be limited to the purchase price paid for the Product in question.
9. Privacy Policy
Your use of the Site and purchase of Products are subject to our https://luxeskinandhair.com/policies/privacy-policy. By using this Site, you agree to the collection and use of your information as described in the Privacy Policy.
10. Prohibited Conduct
You agree that you will not use the Site for any unlawful purpose or in a way that could damage, disable, or impair the Site’s functionality. You will not engage in any activity that disrupts the Site’s security or that violates the rights of others.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by [Your Company Name]. We are not responsible for the content or practices of these third-party sites. You acknowledge and agree that we are not liable for any loss or damage caused by your use of third-party websites.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from the use of this Site or purchase of Products will be subject to the exclusive jurisdiction of the courts in Australia.
ABN: 15 383 363 432
13. Contact Us
If you have any questions about these Terms and Conditions, or if you need assistance with your order, please contact us at:
- Email: luxeskinandhair@gmail.com
- WhatsApp: +39 351 367 4294
